英文求翻译~达人进
仅供参考：This is the not the first time I had bought problem products from XX's official online shop, and the latest experience had been the most horrible one. The goods I bought has 3 very obvoius defects and this is absolutely unaceptable. I have emailed picutres of the product to your customer service. I am really disappointed and strongly demand to be compensated by XX.
英文求翻译~达人来~
感谢您上传照片，对于您收到的物品现状，我们非常抱歉。
看到照片后，对于Tan Leather House Check Small Satchel（69.6美金）我们决定给您一个9折优惠，作为补偿。这样您就不用费周折把物品再寄给我们了。
请告知我们您对这样的处理方式是否满意，您将收到一封邮件，里面有退款收据。
另外一种选择是您申请办理退货手续。请告知我们哪一种方式最适合您。
祝好，
Salma
